Case file: The UPS Store, Inc.
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Jan 13, 2020
- Discovered
- Dec 23, 2019, as stated in the California letter
- State and federal records
- 1 filing, Jan 20, 2020
- Residents counted
- No state publishes a resident count for this incident
- Everyone affected
- No filing gives a total
- Information exposed
- Email address
- Offered to those affected
- credit or identity monitoring through Experian (term not stated in the letter we read)
- Third party named
- Yes, the letter attributes the incident to a vendor or service provider
- Days to notice
- Within the statutory period in California, counted from discovery to the state's first record
- Prior incidents
- 2 earlier incidents on record for this organization
The letter: "RHODE ISLAND RESIDENTS We first learned about a possible data security incident on December 23, 2019."
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| California California AG | Jan 20, 2020 | Not published | 28 days, statute 30 days | Letter Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 28 days from discovery (Dec 23, 2019) to the California record (Jan 20, 2020). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
The statutes
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
Prior incidents by The UPS Store, Inc.
| Records | Breach window | Filed with | People |
|---|---|---|---|
| Nov 27, 2019 | Oct 22, 2019 | California | n/a |
| Aug 20, 2014 | Jan 20, 2014 | California | n/a |
Filings more than six months apart are shown as separate incidents.
Filings by others that name The UPS Store, Inc.
Clients of a breached vendor often file under their own names and name the vendor.
- The UPS Store #3270, California, Sep 6, 2023
- The UPS Store #3604, Oregon, Aug 22, 2019, 383
Sources and method
Records as published by California AG. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 1 letter read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.