Case file: Shutterfly, LLC
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Dec 3, 2021 to Dec 15, 2021
- Discovered
- Dec 13, 2021, as stated in the California letter
- State and federal records
- 3 filings, Mar 23, 2022 to Jun 2, 2022
- Residents counted
- No state publishes a resident count for this incident
- Everyone affected
- 52,777, as reported to Oregon DOJ on May 26, 2022
- Information exposed
- Postal address
- Offered to those affected
- 24 months of credit or identity monitoring through Experian
- Third party named
- Yes, the letter attributes the incident to a vendor or service provider
- Days to notice
- Past the statutory period in all 2 states that set one, counted from discovery to each state's first record
- Prior incidents
- 2 earlier incidents on record for this organization
The letter: "We discovered the incident on December 13, 2021."
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| California California AG | Jun 2, 2022 | Not published | Later filing, first record Mar 23, 2022 | Letter Record | |
| Oregon Oregon DOJ | May 26, 2022 | 52,777 (total) | 164 days, statute 45 days, over | Record | |
| California California AG | Mar 23, 2022 | Not published | 100 days, statute 30 days, over | Letter Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 164 days from discovery (Dec 13, 2021) to the Oregon record (May 26, 2022). Statute: 45 days from discovery or notification of the breach (ORS 646A.604).
- 100 days from discovery (Dec 13, 2021) to the California record (Mar 23, 2022). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
The statutes
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
- Oregon: 45 days to notify residents from discovery or notification of the breach, ORS 646A.604. Attorney General when more than 250 Oregon residents are affected, with the consumer notice.
Prior incidents by Shutterfly, LLC
| Records | Breach window | Filed with | People |
|---|---|---|---|
| Mar 28, 2018 | Jan 11, 2018 | California | n/a |
| Nov 26, 2014 | Not stated in the filings | California | n/a |
Filings more than six months apart are shown as separate incidents.
Sources and method
Records as published by California AG, Oregon DOJ. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 2 letters read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.