Case file: Retail Merchandising Services
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Nov 24, 2025 to Jan 7, 2026
- Discovered
- No discovery date stated in the letters we read
- State and federal records
- 3 filings, Mar 16, 2026 to Mar 17, 2026
- Residents counted
- 1,725 in 2 states (TX, MA), latest filing per state
- Everyone affected
- 16,114, as reported to Texas AG on Mar 17, 2026
- Information exposed
- Social Security number, Financial / bank account, Date of birth, Postal address, Driver's license / state ID, Email address, Military ID, Phone number
- Offered to those affected
- 12 months of credit or identity monitoring through Experian
- Third party named
- No
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| Texas Texas AG | Mar 17, 2026 | 1,386 | 16,114 | 69 days from breach end, statute 60 days | Record |
| Massachusetts Massachusetts OCABR | Mar 16, 2026 | 339 | No dates to count between | Record | |
| California California AG | Mar 16, 2026 | Not published | 68 days from breach end, statute 30 days | Letter Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 69 days from the end of the breach window (Jan 7, 2026, no discovery date in the letter) to the Texas record (Mar 17, 2026). Statute: 60 days from determination that the breach occurred (Tex. Bus. & Com. Code § 521.053).
- 68 days from the end of the breach window (Jan 7, 2026, no discovery date in the letter) to the California record (Mar 16, 2026). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
The statutes
- Texas: 60 days to notify residents from determination that the breach occurred, Tex. Bus. & Com. Code § 521.053. Attorney General within 30 days of determination when 250 or more Texas residents are affected.
- Massachusetts: no fixed period to notify residents from knowledge or reason to know of the breach, Mass. Gen. Laws ch. 93H, § 3. Attorney General and OCABR as soon as practicable and without unreasonable delay, every breach.
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
Sources and method
Records as published by Texas AG, Massachusetts OCABR, California AG. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 1 letter read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.