Case file: HealthEquity, Inc.
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Mar 9, 2024 to Mar 25, 2024
- Discovered
- Mar 25, 2024, as stated in the California letter
- State and federal records
- 9 filings, Jul 26, 2024 to May 16, 2025
- Residents counted
- No state publishes a resident count for this incident
- Everyone affected
- 4,300,000, as reported to Oregon DOJ on Jul 26, 2024
- Information exposed
- Social Security number, Financial / bank account, Medical / health information, Phone number, Postal address
- Offered to those affected
- 24 months of credit or identity monitoring through Experian
- Third party named
- Yes, the letter attributes the incident to a vendor or service provider
- Days to notice
- Past the statutory period in all 2 states that set one, counted from discovery to each state's first record
- Prior incidents
- 2 earlier incidents on record for this organization
The letter: "After receiving an alert, on March 25, 2024, HealthEquity became aware of a systems anomaly requiring extensive technical investigation and ultimately resulting in data forensics until June 10, 2024."
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| California California AG | May 16, 2025 | Not published | Later filing, first record Jul 26, 2024 | Letter Record | |
| California California AG | May 15, 2025 | Not published | Later filing, first record Jul 26, 2024 | Letter Record | |
| California California AG | May 13, 2025 | Not published | Later filing, first record Jul 26, 2024 | Letter Record | |
| California California AG | Apr 17, 2025 | Not published | Later filing, first record Jul 26, 2024 | Letter Record | |
| California California AG | Apr 9, 2025 | Not published | Later filing, first record Jul 26, 2024 | Letter Record | |
| California California AG | Mar 21, 2025 | Not published | Later filing, first record Jul 26, 2024 | Letter Record | |
| HHS OCR HHS OCR | Dec 20, 2024 | 1,549 (total) | 270 days | Record | |
| Oregon Oregon DOJ | Jul 26, 2024 | 4,300,000 (total) | 123 days, statute 45 days, over | Record | |
| California California AG | Jul 26, 2024 | Not published | 123 days, statute 30 days, over | Letter Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 123 days from discovery (Mar 25, 2024) to the Oregon record (Jul 26, 2024). Statute: 45 days from discovery or notification of the breach (ORS 646A.604).
- 123 days from discovery (Mar 25, 2024) to the California record (Jul 26, 2024). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
The statutes
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
- Oregon: 45 days to notify residents from discovery or notification of the breach, ORS 646A.604. Attorney General when more than 250 Oregon residents are affected, with the consumer notice.
Prior incidents by HealthEquity, Inc.
| Records | Breach window | Filed with | People |
|---|---|---|---|
| Nov 15, 2018 | Sep 4, 2018 to Oct 5, 2018 | Oregon, California | 189,957 total |
| Jan 25, 2016 | Dec 11, 2015 | California | n/a |
Filings more than six months apart are shown as separate incidents.
Sources and method
Records as published by California AG, HHS OCR, Oregon DOJ. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 7 letters read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.