Case file: Creative Services, Inc., on its behalf and on behalf of relevant data owners
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Nov 23, 2021
- Discovered
- Nov 26, 2021, as stated in the California letter
- State and federal records
- 3 filings, Feb 23, 2022 to Apr 18, 2022
- Residents counted
- No state publishes a resident count for this incident
- Everyone affected
- 164,673, as reported to Oregon DOJ on Feb 23, 2022
- Information exposed
- Social Security number, Date of birth
- Offered to those affected
- credit or identity monitoring through Experian (term not stated in the letter we read)
- Third party named
- Yes, the letter attributes the incident to a vendor or service provider
- Days to notice
- Past the statutory period in all 2 states that set one, counted from discovery to each state's first record
The letter: "On November 26, 2021, Creative Services became aware of potential unusual system activity."
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| California California AG | Apr 18, 2022 | Not published | Later filing, first record Feb 23, 2022 | Letter Record | |
| Oregon Oregon DOJ | Feb 23, 2022 | 164,673 (total) | 89 days, statute 45 days, over | Record | |
| California California AG | Feb 23, 2022 | Not published | 89 days, statute 30 days, over | Letter Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 89 days from discovery (Nov 26, 2021) to the Oregon record (Feb 23, 2022). Statute: 45 days from discovery or notification of the breach (ORS 646A.604).
- 89 days from discovery (Nov 26, 2021) to the California record (Feb 23, 2022). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
The statutes
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
- Oregon: 45 days to notify residents from discovery or notification of the breach, ORS 646A.604. Attorney General when more than 250 Oregon residents are affected, with the consumer notice.
Sources and method
Records as published by California AG, Oregon DOJ. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 2 letters read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.