Case file: CareTree, Inc. on behalf of affected customers.
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Jul 21, 2023
- Discovered
- Jul 21, 2023, as stated in the California letter
- State and federal records
- 2 filings, Dec 11, 2023 to Feb 14, 2024
- Residents counted
- No state publishes a resident count for this incident
- Everyone affected
- No filing gives a total
- Information exposed
- Social Security number, Financial / bank account, Medical / health information, Health insurance, Date of birth, Postal address
- Offered to those affected
- credit or identity monitoring through Experian (term not stated in the letter we read)
- Third party named
- No
- Days to notice
- Past the statutory period in California, counted from discovery to the state's first record
The letter: "The investigation determined an unauthorized actor gained access to certain information held on that platform, and potentially to certain data, on July 21, 2023."
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| California California AG | Feb 14, 2024 | Not published | Later filing, first record Dec 11, 2023 | Letter Record | |
| California California AG | Dec 11, 2023 | Not published | 143 days, statute 30 days, over | Letter Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 143 days from discovery (Jul 21, 2023) to the California record (Dec 11, 2023). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
The statutes
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
Sources and method
Records as published by California AG. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 2 letters read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.